Your Privacy Matters
at b89bd

1 Information We Collect

b89bd collects personal information when you register an account, make a deposit or withdrawal, contact our support team, participate in a promotion, or interact with the platform in other ways. The categories of personal data we collect include the following:

We do not knowingly collect sensitive special-category personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless it is directly relevant to a specific legal obligation (for example, if a player discloses a gambling-related health concern to access our responsible gaming tools, that disclosure is recorded solely for protective purposes).

2 How We Use Your Information

b89bd uses the personal data we collect for the following specific purposes. We will not use your data for any purpose that is incompatible with the purposes described below without first notifying you and, where required, obtaining your consent.

• Account management: To create, maintain, and administer your b89bd account, including verifying your identity, processing your login credentials, and communicating account-related notices to you.
• Payment processing: To process deposits and withdrawals through your chosen payment method — bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank — and to maintain an accurate record of your transaction history.
• Identity and age verification (KYC): To verify that you meet the minimum age requirement of 21 years and that the identity information you have provided is accurate, as required by our anti-fraud and responsible gaming obligations.
• Service delivery: To provide access to our casino games, live dealer tables, sports betting markets, and promotional offers, and to personalise your experience based on your gameplay preferences and history.
• Customer support: To respond to your enquiries, resolve disputes, and process any complaints you raise via email at [email protected] or via live chat.
• Responsible gaming: To monitor your betting patterns and account activity for indicators of problem gambling, and to contact you proactively or apply protective measures (such as deposit limits or session restrictions) where our algorithms or support team identify a concern.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, account sharing, and other prohibited conduct as defined in our Terms & Conditions.
• Platform improvement: To analyse aggregate usage data to understand how players interact with the b89bd platform, identify technical issues, and improve our game offering, user interface, and overall service quality.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates relevant to your interests — but only where you have opted in to receive such communications. You may opt out at any time by contacting [email protected].
• Legal compliance: To comply with applicable legal obligations, including responding to lawful requests from competent authorities and retaining records as required by applicable anti-money-laundering or other regulatory frameworks.

3 Legal Basis for Processing

b89bd processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: Processing that is necessary to perform our contract with you — specifically the Terms & Conditions you accept when registering your b89bd account. This includes account creation, payment processing, game access, and customer support.
• Legal obligation: Processing that is required for b89bd to comply with applicable legal requirements, including anti-money-laundering obligations, age verification requirements, and responses to lawful authority requests.
• Legitimate interests: Processing that b89bd conducts on the basis of its legitimate business interests, provided those interests are not overridden by your privacy rights. This includes fraud prevention, security monitoring, platform analytics, and responsible gaming monitoring.
• Consent: Processing that relies on your freely given, specific, and informed consent — primarily in the context of optional marketing communications. Where consent is the legal basis, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing carried out before withdrawal.

If you have questions about the specific legal basis applicable to a particular processing activity, you may request clarification by contacting our support team at [email protected].

4 Data Sharing and Disclosure

b89bd does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose:

• Payment service providers: We share financial data with the payment processors and mobile money operators (bKash, Nagad, Rocket, Upay, and bank partners) required to process your deposits and withdrawals. These parties act as independent data controllers and are subject to their own privacy policies.
• Identity verification providers: We share identity data with third-party KYC (Know Your Customer) and anti-money-laundering service providers to fulfil our age and identity verification obligations. These providers are engaged under strict data processing agreements.
• Game studio partners: We share limited technical and gameplay data with our certified game studio partners — including Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi — for the purpose of game delivery, fairness auditing, and dispute resolution. No marketing data is shared with game studios.
• IT and hosting infrastructure providers: We share data with the cloud hosting and IT infrastructure providers who power the b89bd platform. These providers process data strictly on b89bd's instructions and are bound by data processing agreements that prohibit independent use.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts if we are required to do so by a lawful order, court direction, or applicable legal obligation. We will notify you of any such disclosure to the extent permitted by law.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of b89bd's business assets, your personal data may be transferred to the acquiring entity. We will notify you before your data is transferred and becomes subject to a different privacy policy.

5 Cookies and Tracking Technologies

b89bd uses cookies and similar technologies — including local storage tokens and session identifiers — on its platform. Cookies are small text files placed on your device that allow the platform to recognise you, maintain your login session, and remember your preferences. The following categories of cookies are used:

b89bd does not use third-party advertising cookies or cross-site tracking technologies. You can manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies may prevent certain platform features — including account login and payment processing — from functioning correctly.

6 Data Retention

b89bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, and to resolve any disputes or enforce our agreements. The following retention periods apply as a general guide:

• Active account data: Retained for the full duration of your active account relationship with b89bd, plus a minimum of five years following account closure to satisfy anti-money-laundering record-keeping obligations.
• Transaction records: Deposit and withdrawal records are retained for a minimum of five years following the date of each transaction.
• KYC and identity documents: Copies of identification documents submitted for verification purposes are retained for a minimum of five years following account closure.
• Support communications: Customer support correspondence, including email threads and live chat transcripts, is retained for a minimum of two years following the date of the last interaction.
• Marketing consent records: Records of your marketing opt-in or opt-out status are retained for the duration of your account and for three years following account closure as evidence of compliance with applicable consent requirements.
• Technical and usage logs: Server logs, IP address records, and session data are retained for a maximum of 90 days unless required for longer retention by an active fraud investigation or legal proceeding.

When your data is no longer required for any of the above purposes, b89bd will securely delete or anonymise it in accordance with our internal data deletion procedures.

7 Your Rights and Choices

As a registered player on the b89bd platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond to all verified requests within 30 calendar days.

• Right of access: You have the right to request a copy of the personal data b89bd holds about you, together with information about the purposes for which it is processed, the categories of data held, and the parties to whom it has been disclosed.
• Right to rectification: You have the right to request that inaccurate or incomplete personal data we hold about you be corrected or updated. For minor corrections such as a change of email address or mobile number, you may update this information directly via your account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Note that this right is subject to legal retention obligations; we cannot delete data that we are legally required to retain.
• Right to restriction of processing: You may request that b89bd restrict the processing of your personal data — for example, while an accuracy dispute is being resolved, or where you have objected to processing based on legitimate interests and we are assessing your objection.
• Right to data portability: You have the right to receive the personal data you have provided to b89bd in a structured, commonly used, machine-readable format, and to request that we transmit that data to another controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw marketing consent: Where you have consented to receive promotional communications from b89bd, you may withdraw that consent at any time by emailing [email protected] or by following the unsubscribe instructions in any marketing email. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.

8 Security Measures

b89bd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and b89bd's servers, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encrypted data storage for sensitive fields including passwords (stored as salted cryptographic hashes), payment account identifiers, and KYC document data.
• Access controls and role-based permissions that restrict access to personal data to only those b89bd employees and service providers who require it to perform their specific job functions.
• Multi-factor authentication (MFA) available for player accounts and mandatory for all b89bd staff accounts that have access to player data systems.
• Regular security audits and penetration testing conducted by independent third-party cybersecurity specialists to identify and remediate vulnerabilities before they can be exploited.
• Incident response procedures including a defined process for identifying, containing, and notifying affected players of any personal data breach, in accordance with applicable legal requirements and within 72 hours of b89bd becoming aware of the breach.

While b89bd takes all reasonable steps to protect your personal data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for notifying us promptly at [email protected] if you suspect unauthorised access to your account.

9 Third-Party Services and Links

The b89bd platform integrates with a number of third-party service providers to deliver its full range of features. Each of these providers operates under its own privacy policy and data protection standards. b89bd is not responsible for the privacy practices of third-party providers, but we only engage partners who meet acceptable data protection standards. Key third-party relationships include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank process payment data under their respective terms and privacy policies. b89bd shares only the minimum data required to complete your transaction.
• Game content providers: Evolution Gaming, Pragmatic Play, Microgaming, NetEnt, Spribe, and Ezugi deliver game content through embedded interfaces on the b89bd platform. These studios may collect limited technical data (such as device type and session identifiers) for game delivery and fairness certification purposes.
• Identity verification services: b89bd uses third-party KYC providers to verify player identity documents. These providers process identity data under strict contractual data processing agreements.
• Analytics services: b89bd uses privacy-focused analytics tools to collect aggregate, anonymised data about platform usage. Raw individual user data is not transmitted to analytics providers.

b89bd does not permit any third-party service provider to use your personal data for their own marketing purposes. All third-party data sharing is governed by formal data processing agreements that restrict the use of your data to the specific purpose for which it was shared.

10 Policy Updates and How to Contact Us

b89bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered players by email to the address associated with their b89bd account and by displaying a prominent notice on the platform for a period of at least 14 days before the revised policy takes effect.

The version number and "Last Updated" date at the top of this document will always reflect the most current version of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how b89bd protects your personal information. Your continued use of the b89bd platform following the effective date of any revised policy constitutes your acknowledgement of the updated terms.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way b89bd handles your personal data, please contact our support team using the details below. We are committed to resolving all privacy-related enquiries promptly and transparently.

This Privacy Policy was last reviewed and updated in January 2026 and supersedes all previous versions. The governing language of this policy is English; any translation is provided for convenience only and the English version takes precedence in the event of any inconsistency.